TheOnlinewire was originated and designed to be an advocate for players regardless of account size. Utilizing its network of sportsbook industry contacts, TheOnlinewire has been successful in bypassing unanswered emails and phone calls to deliver results for players with legitimate claims.

Player claims are often complex and no organization can guarantee results, however we can guarantee that each and every claim is handled personally and professionally.

While most claims involve issues of slow pay, no pay or related betting claims, TheOnlinewire also addresses issues relating to customer service and advertised claims by sportbooks.

For matters involving slow pay or bet-related issues, TheOnlinewire will assist players free of charge.

For matters involving no pay situations with sports books no longer in operation we will charge a variable fee to be agreed upfront on a case by case scenario. There is no charge for customer service and advertising-related claims.

In order to provide players with the highest quality service, when contacting us, please provide the following information:

·         Sportsbook involved

·         Your name as registered with the sportsbook

·         Account number or username (do not provide password)

·         Details of problem

·         Details of relevant conversations or emails

·         Your contact details

Click here to send a dispute assistance request (email)